Refund Policy

Our Commitment

We are committed to providing high-quality company registration services. If you're not satisfied with our services, we offer fair refund options based on the stage of your order.

Full Refund

You are eligible for a full refund if:

• You cancel within 24 hours of payment and we haven't started processing
• We are unable to register your company due to our error
• Your application is rejected by Georgian authorities for reasons within our control

Partial Refund

A partial refund may be issued if:

• You cancel after we've started processing but before government submission (minus processing fees)
• The government rejects your application for reasons related to your documents or eligibility
• You request to downgrade your package

No Refund

Refunds are not available when:

• Your company has been successfully registered
• Government fees have already been paid on your behalf
• You fail to provide required documents within 30 days
• You provide false or fraudulent information
• Services have been fully delivered

Refund Process

To request a refund:

1. Contact us at refunds@company-registration.ge
2. Include your order number and reason for refund
3. We will review your request within 3 business days
4. If approved, refunds are processed within 7-10 business days
5. Refunds are issued to the original payment method

Government Fees

Government registration fees are non-refundable once paid to the authorities. These fees are paid directly to Georgian government agencies and cannot be recovered.

Service Credits

In some cases, instead of a refund, we may offer service credits that can be used for future services. Service credits do not expire and can be transferred to other services we offer.

Contact Us

If you have questions about our refund policy or need assistance:

Email: refunds@company-registration.ge
Phone: +995 XXX XXX XXX